How to recover my Prime Video login email and password?

You can recover your Prime Video subscription here. Below are the steps.

Step 1: Visit the Recovery Page
Go to: https://product.astro.com.my/apps/primevideo#recovery

Step 2: Log In to Your Astro Account
If prompted, sign in with your Astro ID. If you're already logged in, proceed to the next step.

Step 3: Click “Proceed”
This will initiate the recovery process.

Step 4: View Your Sign-In Hint
A hint for your Prime Video login email/mobile number will be displayed. Use this hint to help you log in to your Prime Video account.

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